Tenneco wanted to make an existing down-time monitoring application more scalable and deploy it globally across the business. The objective of this application is to maximize the Overall Equipment Efficiency (i.e. the usage of the production lines).
We managed the supplier of the application to deliver the redesigned application including new features resulting from the feedback of the existing users, and deploy the service in 30+ sites in the Americas, Europe & Asia. Each site had to install new hardware (server to host the application and sensors to measure down-time) before the supplier could install and configure the application, as well as train the users. Significant change management effort was required to ensure buy-in from all sites and get the roll-out move forward.