Terms & Conditions
Article 1: Applicability of present Terms & Conditions
Unless expressly negotiated and stated otherwise in a contract, the present Terms & Conditions are applicable to all offers, orders, contracts, and rendered services from The Project Gold Mine sprl.
By validating the offer or contract, the customer agrees with the present Terms & Conditions.
The Project Gold Mine reserves the right to modify the present Terms & Conditions without notification. However the new version will only be applicable to new orders or contracts. Previous orders and contracts will apply the conditions applicable at the time of the signature.
Article 2: Seller identification
The Project Gold Mine sprl
TVA BE 0899.986.586
Avenue Emile Zola 48 1030 Bruxelles Belgium
Article 3: Services
Project Management Delivery
Managing Projects/ Programs/ Portfolios on behalf of the customer as contractor.
Project Management Consulting
Helping the customer design the best solution (process, organization, tools) to accelerate strategy execution
Project Management Training
Providing blended learning solutions (class training, individual and group coaching, online training, or any combination required by the customer)
Article 4: Contract
The contract between the seller and the buyer is concluded either by the signature of a formal contract, by the acceptance of an offer (by email or by signed printed copy of the offer), or by the payment of the service.
Article 5: Pricing- Payment Terms
The price of services is stated in the offer and are only valid during the validity of the offer.
All payments will be made to the account IBAN xxx BIC yyy.
Invoices are payable 30 days from invoice date.
If the customer does not pay on time, The Project Gold Mine may stop delivering the services until due payment is received.
In case of late payment, an interest rate stated by the Belgian law of 2 August 2002 against late payments will be applied until full payment, including late charge fees.
Additionally, a fixed lump sum of 100 Euros (ExcL VAT) by invoice will be due, to cover for administrative work.
Expense policy: travel and accommodation will be arranged by customer. All expenses abroad will be paid by Customer.
Travel time for international travels will be charged at 50% of regular service fee.
Article 6: Customer Claims- Liability
Any dispute should be notified in written within 10 days of invoice reception. Beyond that the invoice will be deemed as undisputed.
The Project Gold Mine commits to find a solution to any issue arising during the rendering of services.
In any case, the maximum liability xxx
For class trainings, The Project Gold Mine will not be held responsible for loss of personal belongings in the classrooms.
Article 7: Force Majeure
In case of force majeure events (fire, flood, strike, accident, illness) preventing The Project Gold Mine from delivering the services, The Project Gold Mine will notify its customers and reschedule service delivery within 1 month. If no solution can be found within the month following the notification, the Customer will have the right to cancel the services not yet delivered, except for training programs, for which the Customer will be entitled to join a later session of her choice.
Article 8: Training- Program- Time- Location
The Project Gold Mine reserves the right to modify slightly the agenda, timing and location of the sessions, with the agreement from the majority of the participants.
Article 9: Order cancellation- Contract Termination
For Project Management Delivery and Consulting invoiced in Time-and-Material, the Customer may decide to stop the contract at any point in time with a prior notification of 8 weeks.
Class Training cancellation policy: if the Customer cancels the training less than 2 weeks before the training, the full price remains due. In case of cancellation more than 2 weeks before the planned training start date, 25% of the price remains due.
Online Training cancellation policy: the customer may cancel and apply for a 75% refund in writing more than 2 weeks before the training start date. Within 2 weeks before training start date he may cancel and request a 50% refund. Once training has started, no refund will be made.
Article 10: Privacy- Picture Right- Confidentiality
Personal data are recorded in The Project Gold Mine databases. The person in charge of data management is Nicolas De Dobbeleer. By accepting these Terms & Conditions, the Customer agress that his data to be recorded and managed by Nicolas De Dobbeleer to market and deliver services. The customer may reject marketing communication by writing to firstname.lastname@example.org . The Customer may consult his recorded personal data and request modification at the same address.
Participants to our events authorize us by default to use their picture or video to market our services.
Participants to our events agree to keep all information shared by other participants confidential and not share it to any other party in any kind of format.
Article 11: Intellectual Property
All generic materials prepared by The Project Gold Mine prior to the services rendered to the Customer (templates, tools, visuals, training materials) remain the property of The Project Gold Mine and as such may not be published, copied, distributed in any form, without prior written authorization from the Managing Director of The Project Gold Mine.
All materials customized for the Customer needs during the delivery of the services are the Customer property.
Training materials and supporting documents are provided for private usage and not for professional usage. A single individual license for the templates is provided to training attendees, as part of the training package. They may not be used by other people from the same organization who have not attended the training, unless the organization purchases additional licenses for the people who need to use them.
Article 12: Applicable Law
The Terms & Conditions are governed by the laws of Belgium. Failure to enforce strict performance of the Terms & Conditions shall not be construed as a waiver of any provision or right. The Project Gold Mine may assign its rights and duties under the Terms & Conditions without notice to any party at any time.